PEOPLE
QUALITY
SYSTEM
Since July2007
ABOUT US
Today the Group is well positioned and known in the Kuwaiti as well as the Qatari market as a Quality service provider, and such reputation was earned due to the continuous investment in the Quality System, IT infrastructure and most importantly in the Dynamic Team.
Early 2017 the group expended its growth and launched its first operation in Riyadh with a progressive plan to cover the five main district of the Kingdom. Late 2017 the group launched the first office in the UAE market in Dubai.
MISSION
& Values in Practice
- Challenge the status Quo
- Encourage uniqueness
- All stakeholders must share in our success
- Passion for quality
- Teamwork
Our core values have been used to create 5 specific measurable objectives for the organization:
- Customer and client satisfaction
- Market leadership
- Preferred employer
- Operational excellence
- Financial performance
For each objective a number of key performance indicators have been established. The KPI results allow us to look at trends and make comparisons with benchmark standards across different sites, in different countries.
TARGET
MISSION & STRATEGY
To achieve leadership in our chosen FM services’ markets through the constant pursuit, in association with our clients and partners, of superior levels of service delivery, efficiency and quality. The total dedication of our staff to the achievement of excellence is the major factor in our success.
The strategy of the group is to continue to grow through dedication to quality and to be a service company which consistently exceeds the expectations of its customers and staff. Therefore, it is our aim to achieve the highest standards of FM services’ delivery, taking responsibility for specific requirements and so enabling our customers to focus on their core business.