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USM CATERING

USMC is a sister company of USM based in Lebanon, founded in July 2003 under the name USM-Compass s.a.l and specialized in Food Services.

In December 2006, A. Kiameh Holding bought the shares of Compass Group International (One of the largest foodservice providers in the world, serving in more than 95 countries) and Abu Dhabi National Hotels (ADNH is a leading hospitality and tourism company in the region with over 25 years experience) and changed the name of the company into USM-Catering s.a.l after becoming the sole shareholder of the company.
“It is all about achieving superior customer satisfaction by ‘doing the right things right’ for customers, clients and partners.” Go To Website

BRANDS AND CONCEPT

USM Catering has 5 foodservice brands and several extensive food concepts. In addition, new brands are under continuous development to ensure that customers’ and clients’ needs are met now and well into the future.

We are unique in our ability to offer such an extensive range of foodservice brands and concepts. For our clients this means we can achieve a perfect match, every time, between what customers want and what customers get.

SERVICES

  • Retail catering franchises: Deli Crunch, Caffe Orotazza and Mezza & More
  • Retail catering: Functions, events and banqueting
  • Industrial catering
  • Diet food catering: delight Gourmet
  • Kitchen operation

BRANDS AND CONCEPT

Our core values have been used to create 5 specific measurable objectives for the organization:

  • Customer and Client Satisfaction

  • Market Leadership

  • Preferred Employer

  • Operational Excellence

  • Financial Performance

For each objective a number of Key Performance Indicators have been established. The KPI results allow us to look at trends and make comparisons with benchmark standards across different sites, in different countries.

TARGET

To be one of the highest quality and most profitable owners and operators of the foodservice businesses.

MISSION

To achieve leadership in our chosen foodservice markets through the constant pursuit, in association with our clients and partners, of superior levels of service, efficiency and quality. The total dedication of our staff to the achievement of excellence is the major factor in our success.